Your tracking number will be emailed to you when your order is dispatched so that you can check on the status of your parcel.

If you do not receive a tracking email, after placing your order, please send an email to  info@tbonange, giving your order number.

All refunds will be credited to the original form of payment. Refunds will take 5-10 days to show in your account.

If you wish to return an item, please request a return form by sending an email to info@tbonange.com. You must send us your request, within 14 days of receipt of your order. Please include your order number when you do so.

Returned items must be in their original packaging and in the condition in which they were received, with the security tags intact.

All returned items are inspected and assessed by T Bon Ange Ltd. Any items which fail to meet our return criteria will be returned to you the customer and will not be refunded.

We strongly recommend that you use a secure courier with a parcel tracking service such as DHL, DPD, UPS, and FedEx to return items to us.

PLEASE NOTE: International customs duties and sales taxes are not refunded by T Bon Ange Ltd.

T Bon Ange Ltd will not accept the return of any items that have been worn, damaged or have had their security tags removed.